HEMI Research Dashboard
Case Study
Study Summary Highlights
- The study had a 91% rating overall.
- Five of the 10 questions received 100%.
- 8 out of 10 passed.
- The lowest score was 70%.
Participant Highlights
- The participants were impressed with how simple it was to go through the application process.
- The participants that were non designers were “thankful” for the prompt before making a big decision.
Moderator Observations
- Most participants had trouble finding items in the navigation.
- The prompts for making decisions were not familiar to everyone.
- Most participants struggled to find the date and status drop downs.
Recommendations
- Make the navigation more noticeable.
- Shrink the space between the buttons and the form in the proposal process.
Select Participant Direct Quotes
- “I didn’t know people went through this process for making websites. It’s so cool”
- “This was easy to navigate, it was straight forward.”
- “I like that I receive a prompt before making big decisions.”
