U.S. Bank Digital Dealer Journey Team

OVERVIEW

Collaborated with my team to design all MVP wireframes and user interactions for all dealership interactions tailored to specialized dealership users. Our primary focus was to migrate all interactions between the bank and dealerships from emails, phone calls and faxes to the U.S. bank dealer portal.

PROJECTS

Lien release requests for auto, marine, RV and other vehicles
Document upload for funding release
Lease calculator updates and maintenance
Other day to day updates

ROLE

Product designer
Product Strategy, User Research, Interaction, Visual design, Prototyping & Testing, Information Architecture

JUNE 2022 - DECEMBER 2024

| Disclaimer |
Due to privacy restrictions, details of the projects in this role are limited.  I cannot showcase any of the work done with my team at U.S. Bank in my portfolio.